Chief Operations Officer (COO) Programme

• Understanding Modern Financial Statements

• Working Capital Management

• Interpreting & Analyzing Financial Statements and Corporate Finance

• Investment Criteria & Capital Budgeting

• Process & Capacity Analysis

• Managing Service Operations

• Managing Projects

• Data Analysis: An Introduction

• Data Analysis: Leveraging Data

• Predictive Analytics

• Problem solving approaches

• Prescriptive Analytics

• Managerial insights

• Trade-offs in Supply Chain Design

• Procurement & Outsourcing (& Beer Game)

• Relationship Management

• Total Cost of Ownership

• Safety Inventory

• Inventory Management of Seasonal Products

• Risk Pooling

• Quick Response

• Linking Strategy to Execution - The Balanced Scorecard

• Quality Philosophy & Culture

• Business Excellence Models

• Operational Excellence Through Lean Six Sigma

• Design thinking frameworks

• Triple bottom line

• Circular economy

• Stakeholders Management

• Supply Chain Agility

• Mitigating Supply Chain Risks

• Building Resilience to manage for disruptions

• Cyber Risks

• Business Models & Digital Transformation

• Operations Strategy

• Business Strategy

• Change Management

• Conflict Management

• Generative AI for Business Leaders

• AI applications in Supply Chain Management

• Digital SCM: Blockchain & Automation

• Leading Supply Chains in the VUCA World

• Articulate where and how gen AI and agentic AI enhance customer experience across touchpoints.

• Identify automation/AI use cases for internal marketing, sales, and customer support functions.

• Apply the jobs-to-be-done (JTBD) framework to map AI and gen AI tools to the key deliverables for marketing, sales, and customer service.

• Identify personal hesitations and limitations for using AI and machine learning tools for certain job functions.

• Design a personalized customer engagement strategy using gen AI tools.

• Analyze current use cases for AI-powered robotics and autonomous systems in improving efficiency.

• Create a conceptual hypothesis based on data sources within a case analysis​.

• Identify focus points to further analyze a case analysis utilizing data exploration​.

• Explore the role of key data variables in determining the predictability of failure within a case analysis.​

• Apply gen AI to the Enerwind case study​.

• Explore how gen AI is automating HR, finance, and IT functions, from drafting contracts to managing payroll.

• Identify HR functions that can be optimized by AI.

• Utilize the JTBD framework to identify the pain points and future needs of HR functions.

• Explore AI automation tools that can be used to optimize HR functions and pain points.

• Develop a memo addressed to the chief HR officer that summarizes your identified functions and AI recommendations.

• Discuss how gen AI is being applied across key industries, including healthcare, retail, and financial services.

• Discover how gen AI is reshaping product design, diagnostics, and personalized financial services.

• Develop a vertical-specific AI strategy for a chosen industry​.

• Explore the ethical considerations and IP challenges in AI-generated content.

• Analyze the examples showcasing how AI is revolutionizing creative industries by co-creating with humans in media & entertainment, fashion, and advertising.​

• Create a gen AI-powered product story for a brand.

• Recognize the principles and best practices for AI governance to ensure responsible use.

• Explore how organizations are moving toward zero-touch enterprise models. ​

• Apply AI CMM to an organization of your choice.​

• Understand the broader societal impact of AI, including labor markets, policy, and ethics.

• Explore how businesses can leverage AI for social good while addressing the challenges it brings.

• Discuss the future of work in an AI-powered world, including the role of human-AI collaboration.

• Create an AI strategy memo addressed to the CEO of your chosen organization using the program’s strategies and frameworks.

Learn and apply the AI CMM to develop enterprise AI capabilities in a phased and systematic manner.

Learn the stages of the customer experience DNA framework:

• Customer action: Discover, learn, evaluate, buy, engage and advocate

• Organisation Action: Reach, acquire, convert, develop, retain and bond

Apply the seven-step approach to frame and communicate critical aspects of a GenAI initiative.

Understand the principles of responsible AI and how to govern AI projects to drive responsible and ethical outcomes.

This IIM Kozhikode COO course is designed for new and aspiring COOs and leaders, who are looking to develop a technology and data driven strategic mindset to enable customer-centric value creation and achieve strategic operational excellence. This high-impact COO course is designed for professionals who are looking to hone financial acumen, C-suite leadership quotient, executive presence, capabilities to spearhead transformation and change management.

The curriculum of the IIM Kozhikode COO Program covers essential topics such as operational transformation, operational excellence, global supply chain design, business transformation, change management and more. It includes live online sessions, real-world case studies, a 3-day campus immersion, and sessions by industry experts, providing comprehensive training to enhance your operational leadership skills. The curriculum delivers a holistic approach to operational leadership compared to any other chief operations officer or chief operating officer course in the market.

This course includes live online sessions conducted by IIM Kozhikode faculty, providing interactive and engaging learning experiences, which will provide a holistic COO training. Additionally, there’ll be three-day campus immersion in which the participants will get a chance to interact with like-minded peers and CXOs.

The total fee for this coo course is INR 5,80,000 + GST.

Yes, flexible payment options are available, including installment plans to help manage the fee payment for this COO programme from IIMK. Detailed information about these options can be obtained from the program advisors.

The COO job description has never been a fixed one: it varies by industry, organization, and need. Some COOs may see their role as that of a mentor, whereas others may be partners or heirs apparent to the chief executive. Managing day-to-day operations and executing the strategies of the top management team are only part of the job. In an uncertain postpandemic environment, the COO role is evolving from its roots in the back office into a catalyst for technology-driven growth, strategic expansion, and employee empowerment.

This IIM Kozhikode COO program is the first-of-its-kind coo course as it provides a blend of live online learning from IIMK along with an online certificate course from Kellogg Executive Education. Participants will get to enrol in global cohorts of the Kellogg course and learn from top global faculties.

Participants will be awarded a completion certificate from IIM Kozhikode on successfully completing all evaluation components including a capstone project and maintaining a minimum attendance of 75%. Participants who are unable to clear all evaluation components but have a minimum attendance of 75% shall be awarded a participation certificate. On successfully completing the modules of AI Strategies for Business Transformation, you are eligible to receive online certification from Kellogg Executive Education.

The IIMK COO programme includes a 3-day campus immersion wherein participants can collaborate and network with like-minded peers and CXOs. The programme's delivery is live online during which the participants can interact with peers from their cohorts.

On successful completion of the programme, participants will be eligible for the prestigious IIM Kozhikode Executive Alumni Status. These participants will subsequently receive the alumni registration details from IIM Kozhikode.

This IIM Kozhikode COO course features an online certificate course from Kellogg Executive Education. This course cover key topics such as AI applications and business transformation which are benefitial for the participants. This course will be delivered online via pre-recorded videos from faculty of Kellogg Executive Education. Participants will be able to gain a worldwide perspective through this course while networking with global cohorts.